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Gail Song Bantum: Leaders make space for others

It was only after the death of her mother — herself a leader in the church — that the Rev. Gail Song Bantum’s call to become a pastor became too loud for her to ignore.

“All of a sudden, I could hear my mom’s voice and see her call as my call, too,” Song Bantum said.

From then on, Song Bantum has been resisting and breaking norms. She is finishing her first year as lead pastor of Quest Church, a “multiracial, multiethnic and multicultural” church started by One Day’s Wages founder Eugene Cho in Seattle, Washington.

She can tell, she says, that she doesn’t match others’ expectations of her as a Korean American woman. She is louder and bolder than they want her to be, and Song Bantum is 100% OK with that.

“I am who I am, and that is blessed by God,” she said.

In leaning into her identity, she aims to help other women of color live into theirs, too, serving in mentoring cohorts with the RISE Together Mentorship Network run through Union Theological Seminary in New York.

I’ve been quietly following Gail’s ministry career for a number of years now, but we connected and finally met in person at a small lunch gathering of Asian American clergywomen in Seattle in 2017. She is one of the few Asian American clergywomen serving in a lead pastor role, and serving a public-facing faith community.

I spoke with Song Bantum about her past year at Quest, her journey into ministry, and what is being called for from Christian leaders in this moment of national and global turmoil. The following is an edited transcript.

Mihee Kim-Kort: How long have you been at Quest?

Gail Song Bantum: We’ve been in Seattle and at Quest for 11 years this coming summer. I was on staff for 10 years serving in various capacities as a worship pastor, a young adult pastor, then most recently as the executive pastor, and now, coming to the one-year anniversary as the lead pastor.

MKK: What were some moments that clarified or solidified your call to be a pastor?

GSB: Dr. Renita Weems always talks about the cord, or the tether, that runs through the story of your life. So I can’t talk about my call process without beginning first at my baptism. I was 8 years old, and my family and I were part of a Korean immigrant church in Chicago.

It was a Pentecostal church, so when a person comes up out of the water, a lot of times prophecies are spoken over him or her by the older saints of the church. I remember coming up out of the water and hearing the people say to me, “You’re called to ministry.”

This was a little strange and outrageous, because in that church, they didn’t ordain women, so I didn’t know what they meant exactly by “ministry.” I asked my mother what she thought they were saying to me. She said, “It means you’re going to serve God.”

My mother was a pastor. “Young adult director” was her title, but she most definitely served in a pastoral capacity, even though the church refused to ordain her. She didn’t give up on ministry, on her calling, on being a leader in the church. She was really unique, a bit of a unicorn, and because she went against the grain, she faced a lot of struggle and hardship. People just didn’t get her.

But I didn’t want ministry as my job. Even so, I stayed in the church and kept active. My family eventually moved to Tulsa, Oklahoma, where I joined a Black Pentecostal church. It became a huge part of my faith formation.

I went away to New York to a prestigious music school, because I was determined to become a professional musician. At the end of my freshman year in college, I went home for the summer and found out that my mom was diagnosed with stage 4 cancer. She died shortly after. It was so fast and unexpected.

It was a reckoning moment. Her death changed my perspective on my life. After a year of being angry at God and the world, I remember going to church one Sunday, and I realized I couldn’t run away from the words spoken at my baptism or from my mom’s belief in me.

Ministry wasn’t something I wanted or imagined for myself, but it was one of those things I couldn’t escape. I now can’t see myself doing anything else. In the midst of my struggle to say yes, I experienced God’s constant presence, and God’s faithfulness in and through the uncertainty. That’s why I go often to the moment of my baptism, because it’s when God broke through in the most absurd circumstances to call me to this work. And it was my mother’s voice, her life and her ministry, that solidified the call for me.

MKK: There’s a saying that all pastors have one sermon in them, and they basically preach some form or variation of it weekly. What is that one sermon for you?

GSB: If there’s one thing I’m drawn to and I always try to bring out in a sermon or highlight in a Bible passage, it’s on the topic of belonging — what it means to not belong, to be an outsider, to be misunderstood or rejected or marginalized. I always try to preach to everyone but especially center the people who don’t belong or who feel like they are on the margins in society and within the church. It’s because I’ve felt this in my own life, and I see the ways that Jesus embodied this in his life and saw this in others’ lives, too.

I want to connect a thread through to the promise that God sees us, no matter where we are, and that we are meant to belong. Each of us belongs! And once we can be convinced that we belong and are integral to the ecosystem of life, then anything is possible. We begin to see that God will always do more than what we expect. [My husband] Brian says that I also always include an element of participation. When we see that we belong, we see all the possibilities, then we are called to a response — and that is participating not only in our own flourishing but in others’ flourishing, because there’s more than enough space for us all.

MKK: What are some challenges you face as a female pastor, and specifically an Asian American female pastor?

GSB: It’s challenging to talk about this because of the diversity of Asians represented in the U.S., so I hesitate to use a label like “Asian American.” I try to be more specific, to be more personal and talk directly about being a Korean American female pastor, because I know Korean culture, including the gendered expectations, the hierarchies.

At the same time, I don’t fit into the “normal” categories for people. Because I was brought up in a Korean immigrant Pentecostal church and then my formation later was in the Black Pentecostal church and community, I often don’t fit people’s — either Korean or non-Korean — expectations. Within the Korean community, by other Korean pastors, I always get asked, “Are you 100% Korean?” And then I would always hear, “Why don’t you act like a Korean woman? Why are you so loud?” Which I knew really meant, “Why can’t you be deferential and submissive?”

I know now I’m a lot like my mother. Strong, tenacious, resilient, a beast of a woman. When she died at 48, she died battling and struggling — she went down fighting. She fought to the end to be faithful to her call to ministry.

And so the challenge is to not conform to people’s expectations of me, to not listen to those voices that refuse to speak directly to who I am at the core.

MKK: What does your leadership look like in a moment with so much national and global tension?

GSB: This moment of heightened racism against Asians due to COVID-19 and the perpetual realities of state-sanctioned violence against Black and Brown bodies and communities have all hit such a tender intersection for me personally, in addition to my role as a leader and pastor.

As an Asian woman married to a Black man, raising three multiracial sons and leading an increasingly diverse church community, it’s not a matter of what we should do, but as most revolutions go, it’s a question of why we can’t stay where we’re at.

To lead a larger church community that is multiracial, multiethnic and multicultural — the distinctions are intentional — is already a challenging space to navigate in general. But to feel such rage, pain, sorrow and fear in my own body and for the people who are closest to me takes a measure of control and discernment that many people won’t or simply cannot understand.

While I’ve been praying and participating in protests here in Seattle and witnessing the solidarity for Black life erupt around the world, I’m reminded that these moments aren’t new but are a renewed opportunity for White folks and non-Black communities of color to remember the words of Fannie Lou Hamer — “Nobody’s free until everybody’s free.” With that, my leadership will continually work to magnify those who bear the weight of oppressive systems — anti-Black racism, patriarchy, LGBTQ+ exclusion, disability discrimination — making sure they are seen, heard, resourced and empowered.

MKK: What are your specific dreams for Quest Church?

GSB: I’ve actually been thinking a lot about farming. Regenerative farming, biodiversity, the constancy, the changes and shifts, the evolution of land, and what happens when we simply allow an ecosystem to do the work it was meant to do — it’s all a really interesting image for the church.

At the beginning of this year, we did a sermon series on Genesis 1, focusing on creation. I truly believe nothing in this world that was created by God was or is a mistake. Every part of creation has a place, and should have a place, and that means even and especially we, as human beings, are meant to find our own role in creation. This has a lot of implications for the environment — climate justice, land stewardship and more. But for the church, it makes us think about, What is our role in the ecosystem of Seattle? What is our responsibility so all can thrive and flourish?

I want us to be a house of hope and possibility. There’s a kind of urgency, and people feel that all around us. Our church is a place and community that wants to respond meaningfully to people’s lives. And when new people show up, they feel it, too, and want to be a part of it. We’ve become a kind of hub and incubator for people to experiment. We’re working on a leadership and justice center, and we’ve started a partnership with a local collective of therapists who are mostly people of color.

Being a place that creates the soil for sowing seeds for generations to come — again, I think about my mom and her legacy. We’re not going to spit out the same story; we’re going to be creators and makers of a different narrative. Maybe that means we don’t see the impact of it right away, or in this generation or the next, or in our location or on our continent. I dream of people walking into Quest to feel the radical coexistence of so many different kinds of people together who are dreaming big, making space and scattering seeds.

I became a pastor because of Eugene Peterson. Sort of.

When I was discerning a call to ministry in college, Peterson’s book “The Contemplative Pastor” was a gratifying view into the work of ministry. I fell in love with the possibility, yes, but also with the way Peterson spoke to the desire and passion for the church that was already stirring within me.

I loved it all. I loved exploring the Bible and discovering the ways God’s story of love and redemption intersected with our daily living. The church’s seasons and rhythms spoke to me.

In seminary, I was motivated by teachers, leaders and pastors who took seriously the task of the theological and the practical. It was indelibly impressed on me that this was the material substance of the pastoral vocation.

“The vocation of pastor has been replaced by the strategies of religious entrepreneurs with business plans.”
 @PetersonDaily, Twitter account of Eugene Peterson quotes

Fifteen years later, I am in my sixth and final year as an elected member of the Presbyterian Mission Agency Board. It’s one of the six agencies of the Presbyterian Church (U.S.A.), and is focused on world mission, congregations and ministries, and justice, among other things.

It’s been a full and busy time: I’ve worked at two churches, had three children of my own and lived in four houses. And I finally understand a little bit about the ins and outs of such a large, complex organization as the national center.

What I’ve learned from this mix of pastoral and institutional experience is that the vocation and work of the pastor is changing. Now, this is nothing that hasn’t already been talked about and debated, explored and analyzed, criticized and bemoaned by so many today — including the inspirational thinker from my college days, Eugene Peterson.

So when I saw a tweet with a quote from Peterson that said, “The vocation of pastor has been replaced by the strategies of religious entrepreneurs with business plans,” it gave me pause. It seemed negative and judgmental.

Who is he speaking to, and about? And why should pastors have to choose between good management and ministry?

I don’t share Peterson’s disdain for the entrepreneurial — even businesslike — aspect of ministry. In my experience, pastors today are creative, compassionate and enterprising. They center their communities around the marginalized, investing in food programs, art classes and interfaith projects. They have coffee houses, food trucks, yoga classes and co-working spaces — all the while remaining anchored in their faith traditions.

I’d say we need more entrepreneurialism, not less. What I continue to see is the increasing necessity for pastors to have — for lack of better language — savvy. Seminaries usually don’t teach about complex organizations and effective administration, and yet when many pastors begin ministry, they are expected to know how to run and moderate meetings and manage a budget and staff.

We leave seminary with an understanding of a theology of stewardship, but how do we translate that into income-and-expense sheets? Look at any Ministry Information Form — the PCUSA profile form for churches with clergy openings — and the job description for a solo or senior pastor will invariably include the following duties: moderate meetings, provide vision and leadership, manage long-range planning, develop strategic plans for membership growth.

This sounds very businesslike. I wonder whether some clergy burnout is exacerbated by struggling to do ministry without these skills. For many newly ordained clergy, there is the sense of scrambling to learn practical management, and a trial-and-error approach to leadership.

Thankfully, through digital technology and social media, struggling pastors can crowdsource questions and tap into the wider collective. But why should they have to? All these skills can be taught.

Indeed, “Leadership Can Be Taught” is the title of a book about the work of Ronald Heifetz, the founding director of the Center for Public Leadership at Harvard’s John F. Kennedy School of Government.

Seminaries should require business and management classes, and the governing bodies of denominations (presbyteries, synods, districts) should provide training and workshops to their pastors. This should be a no-brainer.

I know I am not the only one asking this. Sitting around a table with young adult leaders, seminarians and graduate students, I hear the opinion that while churches are like families, maybe they need to be run like businesses.

Likewise, in Facebook groups, the question raised by Peterson’s comment touches a nerve. In one discussion, Chad Andrew Herring, minister of John Knox Kirk Presbyterian Church, commmented: “On the one hand, I see critiques of a certain view of pastoral leadership where the pastor doesn’t drive a shared vision of a community. I’ve served in churches with this sort of pastor, and I admit that I often see them floundering and aimless. On the other hand, I’ve also been in churches where things are so driven by a “business plan” and the pastor is so much a “CEO Pastor” that there is not much pastoral about them. For them, Peterson is right on. So where’s the both/and in there? I’m not sure I know yet.” 

Now, as the Presbyterian Mission Agency searches for its next executive director, I hear the push-and-pull from both sides on whether the denomination needs a manager-CEO or a pastor-theologian.

We are grappling with the issues that face many mainline denominations: major budget problems, divisive theological debates, people who feel disconnected and lost, and are wondering whether church is relevant and useful. But do these challenges mean we need one kind of leader over the other?

We need both. We need leaders who have compassion and theological acumen to articulate the ways God is present in the midst of terror, violence and death. And we need leaders who can manage and provide a clear structure for these human gatherings.

We need religious leaders, teachers and entrepreneurs. We need vision, instruction, creativity, strategies and business plans — even branding and marketing. (After all, as Presbyterians, we are all about proclamation.)

“Strategy,” “entrepreneur” and “business” don’t have to be dirty words. Professionalization doesn’t have to be negative, and institutions aren’t evil.

Because the work we have in front of us requires the best of us: a diversity of skills and a healthy dose of the Holy Spirit and God’s grace. Thanks be to God, we have the latter in full measure.